The Samsung Galaxy green/pink line issue has become one of the most widely reported problems among Galaxy users in India. Many users are experiencing vertical green or pink lines appearing on their smartphone displays without any accidental damage. At DailyPedia24, we explain how you can claim a free screen replacement for Samsung Galaxy phones facing this issue. Samsung has acknowledged this widespread concern and initiated a service program that allows eligible users to get their phone’s display replaced free of cost at authorized service centers.
What is the Green/Pink Line Issue?
The problem appears as one or more vertical green or pink lines running across the display of a Samsung Galaxy smartphone. These lines usually show up after software updates or without any physical damage. While the phone continues to function, the display quality is significantly affected.
This issue has been reported on several Galaxy models including Samsung Galaxy S20 series, S21 Ultra, S22 Ultra, and even some S23 models. Recognizing the growing complaints, Samsung introduced a free display replacement program in India for affected users.
Eligibility for Free Screen Replacement
Not every Galaxy device automatically qualifies for free replacement. Here are the key eligibility requirements:
- The phone must be one of the affected Galaxy models.
- The issue should not be caused by accidental damage such as drops, cracks, or water exposure.
- The display should show green or pink vertical lines that have appeared naturally.
- Users must visit an authorized Samsung service center to get the issue verified.
Step-by-Step Guide to Claim Free Screen Replacement
Step 1: Identify the Issue
Check if your Samsung Galaxy phone shows clear green or pink vertical lines on the screen. Take note of when the issue appeared, especially if it happened after a software update.
Step 2: Back Up Your Data
Before visiting a service center, back up all your important data to Samsung Cloud, Google Drive, or a PC. The screen replacement process might reset your phone.
Step 3: Visit an Authorized Samsung Service Center
Go to the nearest Samsung Care authorized service center in your city. Carry your smartphone, original invoice (if available), and a valid ID proof.
Step 4: Device Verification
The service center team will inspect your phone to confirm the issue. If it qualifies, you will be informed about the free screen replacement program.
Step 5: Screen Replacement
Once approved, the service center will replace your phone’s screen at no cost. The process usually takes 3–5 working days, depending on availability of parts.
Step 6: Collect Your Device
After the replacement, you will receive your Galaxy smartphone with a brand new display free of charge.
Cities Where the Program is Active
Samsung’s free screen replacement program is available across major Indian cities including Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, and Pune. Many tier-2 cities also have authorized service centers offering the same benefit.
Tips to Speed Up the Process
- Always visit an authorized service center, not local repair shops.
- Carry your original purchase invoice if you still have it.
- Mention if the issue occurred after a software update, as this strengthens your claim.
- Stay updated on Samsung’s official announcements regarding eligible models.
Why Samsung Offers Free Screen Replacement
Samsung introduced this program to maintain customer trust and address rising complaints from Galaxy users. Since the problem is linked to software-hardware compatibility, users are not blamed for the issue. Instead, Samsung ensures that eligible devices are repaired without charging customers.
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The Samsung Galaxy green/pink line issue in India has caused concern among thousands of users, but Samsung’s free screen replacement program provides a reliable solution. At DailyPedia24, we strongly recommend visiting an authorized Samsung Care service center if you are facing this issue. With the right eligibility, you can get your Galaxy smartphone display replaced free of cost and continue using your device with confidence.
If your Galaxy device is showing green or pink lines, don’t delay—claim your free Samsung screen replacement today.
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